How Your Electrician AI Receptionist Works
Your AI receptionist answers forwarded calls as your electrical business, follows your intake rules, and sends you the details. Try the browser demo to hear the process before you set up your own number.
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Four steps
- Forward your number Choose all calls or forwarding for no answer, busy lines, or after hours using your carrier guide.
- Answer as your business Your receptionist gives the virtual assistant and recording notices, then asks about the electrical job.
- Receive the result Get email and app push alerts with call details, plus Google Calendar bookings when you choose booking.
- Test before going live Place a test call, check the intake and urgent routing, then put your forwarding choice into use.
Forward All Calls or Choose When We Answer
You keep your business number and choose which calls reach your receptionist. Forward all calls, or use no-answer, busy, or after-hours forwarding for the coverage you need.
Send incoming business calls to your receptionist throughout the day.
Keep answering yourself, with forwarding when your line needs coverage.
Route evening calls according to your business hours and urgent-call rules.
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Forwarding sends calls from your existing business number to the local number we provide. We give you instructions for your carrier or phone system, so you can choose how calls reach the receptionist.
An owner working alone might use no-answer forwarding while on a job. A shop with office staff might choose coverage for busy lines or after hours. Before going live, make a test call through your business number and check that it reaches the right destination. Request a free trial for setup; we will email your sign-in link when your trial is ready.
Hear What Your Receptionist Says and Asks
Your receptionist identifies itself as a virtual assistant and says the call is recorded. It then asks about the request, flags urgency, and follows your booking or callback policy.
Callers hear both the virtual assistant disclosure and recording notice.
Your receptionist asks what happened and records details for your response.
Safety scripts come first, followed by your chosen on-call transfer or page.
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Your receptionist uses the services, area, hours, and policies you provide during onboarding. An EV charger request leads to intake for a quote visit. A report of sparks or a burning smell follows the safety script before your on-call electrician is alerted.
For sparks, burning smells, shock, or smoke, the script tells callers to keep away, touch nothing, get everyone out first if smoke or flames, switch the main breaker off only at a dry panel safe to reach, and call 911. It gives no DIY wiring steps. Callers can speak English or Spanish and switch languages during the conversation.
Get Call Details by Email, App Push, and Dashboard
You receive an email and app push alert for each call, with a summary, urgency tag, transcript, and recording. Your dashboard keeps call records, usage, and settings together.
Email and app push bring the message and urgency to your attention.
A daily email gives you another way to review your calls.
Choose Google Calendar appointments or details for your own return call.
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The call summary gives you a starting point for the next action. Open the transcript or recording when you need to check the caller's wording, then use the dashboard to review other calls and your usage.
If you choose appointment booking, your receptionist books into Google Calendar. If you prefer to decide the schedule yourself, it takes the details for your callback.
You can enter those summaries into your job software manually. Direct software connections are planned by demand. Read about appointment intake and booking to decide which approach fits your shop.
Test Your Call Flow and Update Settings Later
A test call lets you check the greeting, intake, and routing before customers reach your receptionist. Later, change your settings by telling the AI what your business needs.
Confirm your business name, services, service area, and hours.
Check who receives the call and the order you set.
Tell the AI in plain words when your business policies change.
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Testing shows whether your receptionist has the right instructions for your shop. Ask for a panel upgrade estimate, check a service-area question, and review the resulting call details. Test your on-call route with the person who will receive urgent calls.
During a warm transfer, that person hears a short summary and presses 1 to accept the call. You can choose paging instead and set the order. Update settings when hours, services, or on-call contacts change, then check the revised flow. The fictional business demo gives you scenarios to try before setup.
FAQ
Can I keep my current business phone number?
Yes. Your business number forwards to the local number we provide. You choose whether that applies to all calls or only no-answer, busy, or after-hours calls. We supply a forwarding guide for your carrier or phone system and a test call before you go live.
How does the AI learn about my electrical business?
We use your website and a chat with about 10 to 15 onboarding questions. You tell the AI your services, service area, hours, price policy, and urgent-call instructions. Include work you do not offer so the receptionist can follow your actual business scope.
Will callers know it is AI, and does it record calls?
Yes. The greeting says the caller has reached a virtual assistant and that the call is recorded. Both notices stay on. You receive the transcript and recording with the call details, so you can review what was said before taking the next step.
Can it transfer an urgent call to my on-call electrician?
Yes. You can choose a warm transfer or a page and set the order for reaching your on-call person. With a warm transfer, they hear a brief summary before pressing 1 to take the call. The receptionist follows safety scripts before alerting you about electrical danger.
What happens if it does not know an answer?
Your receptionist takes the caller's details for your callback when a question falls outside the information you supplied. Give it clear service and price policies during setup, then review call summaries for gaps. Update those instructions in plain words when you need to clarify an answer.
Try an Electrical Call in the Browser Demo
Talk to the receptionist without signing up. Then request a free trial to add your business details and test your own call flow.